BigRadar Engage is the live chat software trusted and loved by enterprises and small business worldwide. The mobile app provides many of the great features available on the web dashboard.
Benefits of using the app:
• Manage, monitor, and reply to visitor conversations from anywhere
• Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
• See whos online on your website in real-time and engage with new leads on your website
• Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
• Encourage better agent collaboration on the go with agent-to-agent chats
• Improve agent response time and reduce typing time with the shortcuts feature
• Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off
Customers are 3x more likely to make a purchase when you reach out with a chat.